What is an ai chatbot?

A chatbot is an AI-powered tool that answers questions, collects contact details, and generates leads and sales through your website, all automatically.

Is SmarterBots GDPR compliant and is my data safe?

Yes, SmarterBots is committed to GDPR compliance, ensuring that your data is handled in accordance with European data protection regulations. Robust security measures are in place to protect personal information from unauthorised access.

Do I need to write responses myself?

No. Your bot is trained using your existing website content and refined by our team. You do not need any technical setup.

Can I integrate it with my custom backend system?

Yes. SmarterBots can integrate with backend systems that expose data via API endpoints, including checking product availability, order status, ERP information, or customer account balances.

Is there support for other languages?

Yes. SmarterBots can be trained in any language and can answer in the language of the question by default.

Do SmarterBots work on mobiles?

Yes. SmarterBots works on mobiles, tablets and desktops. It is fully responsive and adapts to the screen size.

Which AI models do SmarterBots use?

SmarterBots uses models including OpenAI GPT-4o, GPT-4o mini, GPT 4.1, GPT 4.1 mini, o3, o3 mini, and Google Gemini 2.5 Flash, Gemini 2.0 Flash, and Gemini 1.5 Pro, depending on the functionality required.

Can I add more data capacity to my package?

Yes. Add-ons include extra chatbots, extra admin users, additional language support, extra message credits, retraining sessions, and priority support upgrades.

Will the chatbot make up answers?

No. SmarterBots does not invent responses or guess information. If it is unsure, it can be trained to say it does not know and invite the visitor to leave their contact details for follow-up.

What happens if it does not know the answer?

When a question falls outside its knowledge base, SmarterBots flags it for review in your AI Insights Overview so you can decide whether to add that information to your website or train the bot to handle it next time.

Can I see what people are asking?

Yes. You can access a secure dashboard to review full chat logs and see exactly what visitors are asking.

How does the chatbot utilise AI?

SmarterBots uses artificial intelligence to understand the intent behind questions, match them to the most relevant information on your website, and deliver natural, accurate responses. The AI improves through real interactions and updates over time.

SmarterBots Dental Chatbot Demo

The chatbot on this demo page has been tailored for a dental clinic offering complex treatments to improve lead quality and patient enquiries. They do not offer routine dental treatments. This demo shows how a SmarterBot can be trained using supporting documents, not just website content, making it useful even when a website does not yet contain all the information customers need.

Simply start chatting with the chat icon at the bottom right of this page.



Better experience for patients

Friendly, approachable first step that helps reduce anxiety and builds trust from the very first conversation, 24/7.



Conversational, not scripted

Your bot engages naturally with patients using context-aware AI instead of rigid pre-written replies. This means every conversation feels more personal, patients stay engaged longer, and they’re more likely to book an appointment.



Qualifies leads automatically

Collect details such as treatment interest, urgency, and readiness to book, reducing admin time.



Done-for-you setup

We build, train, and maintain your bot so you don’t have to.

All done-for-you. All managed by us. Just plug it in and let it work.

Ready to engage your patients?

Get Started

Smarter Plans

Get 2 months free with annual subscriptions. All prices are subject to VAT at the current rate.

Billed Monthly Billed Yearly

Save More

2 Months Free On Yearly Plans

Which plan is right for you?

Smarter Start

Best for:

Check Icon Small businesses and solo operators

Check Icon Capturing leads, answering FAQs, reducing admin

Check Icon Simple support needs with occasional updates

Check Icon Just getting started with automation

If you want a smart, reliable chatbot to handle enquiries and save time — without heavy tech — this is for you.

Smarter Growth

Best for:

Check Icon Growing teams or high-traffic sites

Check Icon Deeper automation, analytics, and optimisation

Check Icon E-commerce sites or service businesses with more complex workflows

Check Icon Multi-user support or bilingual audiences

If you want a chatbot that evolves with your business, integrates with your systems, and gives you data to act on — this is the one.





Smarter Start

£75 /Month (£2.50 a day)

One-off setup fee: £249

For businesses that want a reliable, intelligent chatbot to automate support and capture leads.

Train your bot with: website URLs, PDFs, Word docs, CSV, TXT, free text & Q&As
Smart chatbot widget with custom colours and avatar
Lead capture with email notifications
Conversation rating and chat history
Live chat (beta) with contact form fallback
Human support escalation via form
Training corrections for improved accuracy
Security controls: rate limiting & domain restriction
Share chatbot with team or clients
Access to advanced AI models (16k / 32k token contexts)
Basic analytics
1 chatbot
1 admin user
Unlimited training links
Up to 11 million characters per bot
2,400 monthly message credits
48-hour email support



Smarter Growth

£99 /Month (£3.30 a day)

One-off setup fee: £399

For Ecommerce & businesses ready to scale, automate more, and personalise every interaction.

Everything in Smarter Start plus:
Auto re-training (daily, weekly, or monthly)
AI-powered conversation insights & summaries
Cross-conversation memory
E-commerce integrations (e.g. WooCommerce, Shopify)
Add custom AI actions via API or webhook
Remove SmarterBots branding
2 chatbots
2 admin users
Up to 15 million training characters per bot
11,000 monthly message credits
24-hour email support
Dashboard access (optional)

Save More

2 Months Free On Yearly Plans

Which plan is right for you?

Smarter Start

Best for:

Check Icon Small businesses and solo operators

Check Icon Capturing leads, answering FAQs, reducing admin

Check Icon Simple support needs with occasional updates

Check Icon Just getting started with automation

If you want a smart, reliable chatbot to handle enquiries and save time — without heavy tech — this is for you.

Smarter Growth

Best for:

Check Icon Growing teams or high-traffic sites

Check Icon Deeper automation, analytics, and optimisation

Check Icon E-commerce sites or service businesses with more complex workflows

Check Icon Multi-user support or bilingual audiences

If you want a chatbot that evolves with your business, integrates with your systems, and gives you data to act on — this is the one.





Smarter Start

£750 /Year, SAVE £150

Setup fee: £249

For businesses that want a reliable, intelligent chatbot to automate support and capture leads.

Train your bot with: website URLs, PDFs, Word docs, CSV, TXT, free text & Q&As
Smart chatbot widget with custom colours and avatar
Lead capture with email notifications
Conversation rating and chat history
Live chat (beta) with contact form fallback
Human support escalation via form
Training corrections for improved accuracy
Security controls: rate limiting & domain restriction
Share chatbot with team or clients
Access to advanced AI models (16k / 32k token contexts)
Basic analytics
1 chatbot
1 admin user
Unlimited training links
Up to 11 million characters per bot
2,400 monthly message credits
48-hour email support



Smarter Growth

£999 /Year SAVE £198

One-off setup fee: £399

For Ecommerce & businesses ready to scale, automate more, and personalise every interaction.

Everything in Smarter Start, plus:
Auto re-training (daily, weekly, or monthly)
AI-powered conversation insights & summaries
Cross-conversation memory
E-commerce integrations (e.g. WooCommerce, Shopify)
Add custom AI actions via API or webhook
Remove SmarterBots branding
2 chatbots
2 admin users
Up to 15 million training characters per bot
11,000 monthly message credits
24-hour email support
Dashboard access (optional)

Which ecommerce platforms does SmarterBots work with?

SmarterBots can work with ecommerce websites built on platforms including WooCommerce, Shopify, WordPress, Wix, Webflow, PrestaShop and CS-Cart. Depending on the setup, it can be trained on product information, delivery details, returns policies, FAQs and store content, with more advanced integrations available through APIs or webhooks.