AI Agents (Chatbots) for Dental Practices
A fully managed AI assistant for your dental website, built, trained and refined around your practice to answer patient questions, capture enquiries, support consultation bookings and hand over to your team when needed.
Converts website visitors into qualified new patients
Handles common enquiries instantly – no missed calls
Reduce admin time for your front-desk team
I didn’t need to do anything. The chatbot helped her decide, she booked a consultation, and she went ahead with a £1,200 treatment. I’m so impressed with it, and she found it really helpful too!
Why dental websites need more than generic answers
Dental enquiries are often personal, sensitive and high-value.
Someone may be nervous about treatment, unsure what they need, comparing options, checking fees, asking about finance, or deciding whether they trust the practice enough to book a consultation.
A generic chatbot can easily feel too rigid, too vague or too disconnected from the way your practice actually works.
SmarterBots is different because your dental assistant is built, trained and refined around your practice, including your treatments, FAQs, pricing guidance, consultation process, tone of voice and patient journey.
That means patients get more helpful answers, and your team receives better-quality enquiries.
Better experience for patients
Friendly, approachable first step that helps reduce anxiety and builds trust from the very first conversation, 24/7.
Conversational, not scripted
Your bot engages naturally with patients using context-aware AI instead of rigid pre-written replies. This means every conversation feels more personal, patients stay engaged longer, and they’re more likely to book an appointment.
Qualifies leads automatically
Collect details such as treatment interest, urgency, and readiness to book, reducing admin time.
Done-for-you setup
We build, train, and maintain your bot so you don’t have to.
Chat to our demo bot
See how SmarterBots can support complex treatment enquiries, answer patient questions and improve enquiry quality for clinics offering higher-value services.
Ready to engage your customers?
Your customers expect instant answers. SmarterBots delivers intelligent conversations that convert, support, and impress – all on autopilot.
Ready to engage your customers?
Your customers expect instant answers. SmarterBots delivers intelligent conversations that convert, support, and impress – all on autopilot.
Frequently Asked Questions
Got more questions? Have you tried our chatbot? In the unlikely event that it cannot answer your question, give us a call!
What is an AI chatbot?
A chatbot is an AI-powered tool that answers questions, collects contact details, and generates leads and sales through your website – all automatically.
Is SmarterBots GDPR compliant and is my data safe?
Yes, SmarterBots is committed to GDPR compliance, ensuring that your data is handled in accordance with European data protection regulations. We have implemented robust security measures to protect your personal information from unauthorised access. For detailed information, please refer to our article on safety in our GDPR Information article
Do I need to write responses myself?
No. Your bot is trained using your existing website content and refined by our team. You don’t need any technical setup.
Can I integrate it with my custom backend system?
We can build any custom integration with any backend system that can expose the data via API endpoints. For example, we can make the chatbot, check the availability of the product in your warehouse, check the status of the order in your ERP system, or check the current balance on the customer account.
Is there support for other languages?
Yes, we can train the chatbot in any language. We can provide additional instructions to the chatbot to answer only in selected language. By default the chatbot answers in the language of the question. That is also the case when the language of the question is different than the language in which the chatbot has been trained. This means that we can train the chatbot in English and it will answer in Spanish if asked in Spanish.
Do SmarterBots work on mobiles?
Yes, SmarterBots works on mobiles, tablets and desktops. It is fully responsive and adapts to the screen size.
Which AI models do SmarterBots use?
SmarterBots use the following models; the actual model used in your bot will depend on the functionality required:
- OpenAI: GPT-4o, GPT-4o mini, GPT 4.1, GPT 4.1 mini, GPT -o3, GPT -o3 mini
- Google: Gemini 2.5 Flash, Gemini 2.0 Flash, Gemini 1.5 Pro
Can I add more data capacity to my package?
Yes. You can expand your bot’s capabilities at any time:
| Add-on | Price |
|---|---|
| Extra chatbot | £149/month per bot |
| Extra admin user | £20/month |
| Additional language support | £35/month per language |
| Extra message credits | £30 per 1,000 messages |
| One-off retraining session | £49 per session |
| Priority support upgrade | £50/month |
Will the chatbot make up answers?
No. SmarterBots doesn’t invent responses or guess information. If it’s unsure, it can be trained to take the desired action, for example, it can say it doesn’t know and invite the visitor to leave their contact details for a follow-up.
What happens if it doesn’t know the answer?
When a question falls outside its knowledge base, SmarterBots flags it for review. You’ll see it listed in your AI Insights Overview, helping you decide whether to add that information to your website or train the bot to handle it next time.
Can I see what people are asking?
Yes. You’ll have access to a secure dashboard where you can review full chat logs and see exactly what visitors are asking. It’s a great way to understand visitor interests, spot recurring questions, and refine your website content over time.
How does the chatbot utilise AI?
SmarterBots uses artificial intelligence to understand the intent behind visitor questions, match them to the most relevant information on your website, and deliver a natural, accurate response. The AI continuously improves through real interactions, learning from your business content and updates over time.