Powerful Features

Everything your SmarterBots AI Agent can do, fully managed by us.

SmarterBots aren’t just smart; they’re trained on your content, connected to your systems, and monitored by real people. Whether you want to reduce support queries, convert more qualified leads, or streamline your customer experience, SmarterBots deliver.

Here are the chatbot features available for every bot we build:

FEATURES

Check Icon Lead collection
Check Icon Human support fallback
Check Icon Live chat
Check Icon Conversation rating
Check Icon Support multiple chatbot administrators
Check Icon Multilingual
Check Icon AI model selection
Check Icon Welcome message & suggested starter questions
Check Icon Chat log review and search
Check Icon Custom multi-step in-chat forms
Check Icon Memory of previous conversations
Check Icon Spam filtering
Check Icon Guided, staged conversation flows

ECOMMERCE

Check Icon Product carousel view
Check Icon Add to cart from chat window
Check Icon Order lookup
Check Icon Live stock and availability lookup

CUSTOMISATION

Check Icon Customising avatar
Check Icon Customising chat icon
Check Icon Customising colours
Check Icon Custom role instructions
Check Icon Creativity settings
Check Icon Custom launcher icon
Check Icon Chat position settings
Check Icon Remove branding
Check Icon Custom domains
Check Icon Knowledge base optimiser
Check Icon Auto-open chat on page load
Check Icon Adjustable widget size for desktop and mobile

TRAINING FEATURES

Check Icon Website URLs
Check Icon Files
Check Icon Questions & Answers
Check Icon Plain text
Check Icon Corrections
Check Icon Sitemap
Check Icon Training using markdown syntax

CHANNELS

Check Icon Voice input
Check Icon Real-time voice conversations
Check Icon Phone number connection
Check Icon Email Copilot

ANALYTICS & INSIGHTS

Check Icon Usage and interaction analytics
Check Icon AI-generated conversation insights
Check Icon Auto-retrain from your website
Check Icon Conversation and client summaries

INTEGRATIONS

Check Icon WooCommerce
Check Icon Shopify
Check Icon BaseLinker
Check Icon WordPress
Check Icon Wix
Check Icon Webflow
Check Icon Custom API integrations

HOTEL & BOOKING

Check Icon Mews
Check Icon Previo
Check Icon Hostfully
Check Icon KWHotel

INSTALLATION

Check Icon Widget
Check Icon iFrame
Check Icon Share link
Check Icon QR code sharing

Website Chatbots for UK Small Businesses: The Complete 2026 Guide | SmarterBots

by | August 18, 2026 | Insights | 0 Comments

At A Glance A website chatbot answers visitor questions, captures leads, and guides people towards booking or buying, automatically, 24/7. UK small businesses typically see 40-70% of customer enquiries handled without any staff involvement once a chatbot is properly...
Read More

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Your customers expect instant answers. SmarterBots delivers intelligent conversations that convert, support, and impress – all on autopilot.

Winner Best Website Chatbot Provider 2026 - SME News
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